Privacy Policy — EC Traffic LTD
Last updated February, 2026
We value your privacy as much as we value safety on New Zealand's roads. This policy outlines what information we collect when you use our website and how we use it to get your job done.
​
We manage all personal information in accordance with the New Zealand Privacy Act 2020.
What We Collect
When you contact us through our website, we may collect:
-
Your name and contact details (phone number and email)
-
Your enquiry details (the message/subject you submit)​
​
​
When you browse our website, we may also collect basic website information such as:
-
Device/browser and network information, and
-
How you interact with the website (e.g., pages viewed and actions taken)
Why We Collect It
We collect this information to:
-
respond to your enquiry when emailed through
-
provide a quote and/or book a job using accurate and relevant information
-
run and improve our website
Website tracking, cookies, and session recordings
Our website uses tools such as Google Analytics 4 and the Meta (Facebook/Instagram) Pixel to understand website usage and measure advertising performance.
Who we share information with
We do not sell your personal information. ​We only share information with:
​
-
our direct team members with the sole purpose of being able to respond to enquiries and carry out work, and
-
standard industry service providers that help us run our website and communications (for example Wix, Google, and our analytics/advertising provider).
​
Where we use service providers located overseas, we take reasonable steps to ensure they are required to protect your information to a standard comparable to New Zealand’s privacy laws.
​
You can browse the website without giving us your name or contact details.
If you choose to submit the form, we’ll use that info to respond and book the job.
​
We keep your information safe by using industry-standard security safeguards on our systems and with trusted providers, and restricting access to authorised team members on a need-to-know basis, using password protection and (where available) two-factor authentication.
We keep personal information only as long as needed to respond to enquiries, provide services, and maintain normal business records.
​
Some information may be stored or processed outside New Zealand by our service providers. Any information that you provide us, either verbally or in writing, stays secure and confidential. So, if you want access from us to any information you have provided, then all you need to do is ask. You have the right to ask us to correct any information we hold on you, if you believe it is incorrect.